地道情景表达 (SITUATIONALEXPRESSIONS)

电话实用句式 Telephone conversation:
— Hello, is that ... (speaking)? / Here is ... (speaking). Is ... there?
— This is ... (speaking). Who's that?
— May I know who is calling, please?
— May I speak to / have a word with ...? / I'd like to speak to ...

— Hello! Can I help you? Whom do you want to speak to?
— All right. Hold on please.
— Sorry, he / she isn't in. May I take a message for you?
— Would you like him to call you back? Could you leave your number?
— Would you mind calling back later? — I'll tell him to ring back.

— I'm sorry, there's no one here by the name.
— I'm afraid you've got / dialed the wrong number.